Watches & Jewellery
Elegant Simplicity with timeless Designs
We use GLS for international delivery
- Austria 1-3 days
- Germany 4-6 days
- France 5-7 days
- Italy 5-7 days
- Norway 5-8 days
- Sweden 5-8 days
- All other european countrys 6-9 days
- United states of America 10-14 days
- All other countrys 12-16 days
Our watches have a factory warranty of 2 years.
During the warranty period we fix all flaws that indicate a production fault.
If there is a warranty claim, please send us an e-mail to the following address:
Please add a photo (which shows the flaw), the order number, your name and a description of how it came about.
As soon as we have checked the case we will contact you within 7 days.
Under warranty does not fall:
- Flaws or damages which occurred due to improper use or negligence like hitting, dropping and getting caught into something.
- Flaws or damages due to improper repairs and changes on watches or their parts. For example changing the battery by yourself. Please always have the battery changed by a stockist and save the bill.
- Changes caused by wear and aging like scratches or the discoloration on the meshband and coating.
- Also dirt on the product does not constitute a warranty claim.
- All our watches are waterproof up to 5 atm. Nevertheless, we recommend to take off the watch when taking a shower. Shower gels, soaps and hair shampoos can cause discoloration.
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